Sonics provides your business with a support and maintenance services which can be tailored to meet your individual requirements. Including remote assistance from our 24/7/365 help-desk based in Dublin. This in addition to guaranteed response times where engineering support is required on site. Whether we are supporting a single location, room or larger multi-site deployment, Sonics provides you with the expertise and service which your business can rely on.
Our support programme provides an effective blend of proactive and preventative maintenance. This ensures operational reliability with local support thats available when you need it. Thus keeping your team focused on your business.
Your support contract will be designed to maximise the availability of your AV and Video Conferencing assets and if faults do arise, to provide the fastest resolution possible. Ultimately this means you make the most return on your investment and prolong the operational life of your equipment.